Support – ecommerce

Support center

E-commerce

How does it work?

Machool integrates directly with your e-commerce store to automatically sync your orders into the Machool platform. Once a shipment has been made in Machool, your order is fulfilled and updated with tracking details. Once you connect your store you will be able to:

  • Pull orders live from your e-commerce store
  • Make shipment, and print labels in seconds
  • Manage shipments (view payments and shipping status)
  • Review shipments and their status in your e-commerce store

How to connect your store?
Once you have logged into your account, go to Manage > E-commerce, click on the store logo. Enter your shop name and click Connect.

How to connect your store?
Once you have logged into your account, go to Manage > E-commerce, click on the store logo. Enter your shop name and click Connect.

 

Why use Machool Live Checkout Shipping rates?

  • Show real-time, accurate rate quotes to your customers
  • Protect your margins by quoting accurately
  • Customize your rates by dollar amount or percentage
  • Boost conversion rates
  • Easy to use, quick setup with no modifications required

How to activate the plugin

1. Install the plugin out of WordPress registry and activate it: Machool plugin for WooCommerce

2. Make sure your store and click on the “folder +” icon.

Woocommerce Plugin icon - English

3. Generate an API key.

Woocommerce Plugin modal - English

Woocommerce Plugin modal API key - English

4. Paste and save the key in WooCommerce > Settings > Shipping > Shipping with Machool.

Woocommerce Plugin setting - English

Set up your shipping zones and rates

Go to WooCommerce > Shipping > Shipping zones and customize your rates according to your shipping areas and additional costs.

Woocommerce Plugin Shipping zone - English

Edit your shipping details.

Woocommerce Plugin Shipping zone 02 - English

What your customer will see at checkout

The options selected in your shipping zone settings will be visible at checkout. You can choose to display, both standard and expedited or only one of those options.

Woocommerce Checkout page - English

What you will see in Machool

When a customer has paid for one of the Machool shipping rates, this will be displayed on the e-commerce page with an icon showing which service was selected, as well as the amount paid for shipping:

Orders page - English

What you should know

Define your product details

Our plugin requires accurate dimensions and weight to be able to provide a cost estimate.

Woocommerce Product page - English

Check your store address

Make sure your store address in WooCommerce > Settings > General matches the address you are shipping from in Machool to offer accurate rates.

Shipping address - English

Check your enabled providers

The rates displayed at checkout are those you would get on Machool, taking into account the weight and the dimensions of the items based on the product descriptions in the WooCommerce administration page. 

The rates displayed in WooCommerce come from the providers you have enabled on the Manage > Couriers page:

Providers page - English

How to connect your Wix store?
Once you have logged into your account, go to Manage > E-commerce, click on the store logo. This will put you in touch with our support team to help you connect your account.

How to connect your Magento store?
In order to connect to your Magento store from Machool app, firstly you need to create a Machool integration in your Magento Store admin page. Please follow the instructions below:

  1. Go to your Magento store and log in as store admin.
  2. Go to “System”, select “Integrations” under “Extensions”.Magento dashboard setting - English
  3. Click the “Add New Integration” button.Magento setting integration - English
  4. Under “General”, enter a name for this integration, for example “Machool app” (the name is only for your reference). Under “Current User Identity Verification”, enter your store admin password again.Magento setting new integration - English
  5. Click the “Save” button.
  6. You will be redirected to the Integrations page, where you can find the Integration you just created on the list. Click “Activate” link, and click the “Allow” button.Magento setting new integration API - English
  7. You will see the “Integration Tokens for Extension”, copy the “Access Token”, and click the “Done” button.Magento dashboard tokens - English

Once you have the access token, login to your Machool app, and go to the E-Commerce page, click the Magento logo, paste your Access Token (together with your Magento storefront Url), and click “Connect” button.

How to connect your Panierdachat store?

First go to your Panierdachat store administration to get the API and secret keys as described on this page.

Once you have your keys, add them in your Machool account in Manage > E-commerce > Panierdachat, and paste the 2 keys in the fields and click on Connect.

Panierdachat - English

Once the store has been added in E-commerce, enable Machool rates in your Panierdachat store, by clicking on the “folder +” icon.

Panierdachat setting modal

Adjust your rates if necessary and save the settings.

Panierdachat setting modal

How to connect your Lightspeed store?

In the back office of your Lightspeed store, go to Settings > Store Settings > Developers in order to create an API key and secret. Detailed steps are described here.

Lightspeed - English

How to connect your BigCommerce store?

In your store’s control panel, go to Advanced Settings > API Accounts. The store API credentials are generated when a store API account is generated. You can find more information in Store API Accounts.

As permissions, please make sure to have set up:

  • Information & settings: Read-only
  • Orders: Modify

 

BigCommerce modal English

 

How to connect your Squarespace store?

In order to connect your Squarespace store to the Machool app, first you need to go to your Squarespace store administration page to get the API and Account ID. Please follow the instructions below:
  1. Go to your Squarespace store and log in as store admin.
  2. Go to “System”,  select “Developer API Keys” under “Advanced” to create your API key.Squarespace setting page - English
  3. Click the “Generate a Key” button.
  4. Under “Key Name”, enter a name for this integration, for example “Machool app” (the name is only for your reference). Squarespace setting page 02 - English
  5. Tick each “Permissions” one by one making sure that the option “Read only” is selected. Squarespace setting page 03 - English
  6. Click “Generate a Key” on the top right corner of the popup window.
  7. Copy the “API KEY” and click on the “Close” button.Squarespace setting page - English
  8. You can find your Account ID in your store’s setting.Go to “Account Settings” and select “Account & Security”.Squarespace setting page 05 - English

Once you have your key and account ID, add them in your Machool account in Manage -> E-commerce -> Squarespace, and paste them in the fields and click on Connect.

Didn’t find the answers you were looking for?   to contact us.