Support – ecommerce

Support center


How does it work?

Machool integrates directly with your e-commerce store to automatically sync your orders into the Machool platform. Once a shipment has been made in Machool, your order is fulfilled and updated with tracking details. Once you connect your store you will be able to: - Pull orders live from your e-commerce store - Make shipment, and print labels in seconds - Manage shipments (view payments and shipping status) - Review shipments and their status in your e-commerce store

How to connect your store?
Once you have logged into your account, go to Manage > E-commerce, click on the store logo. Enter your shop name and click Connect.

How to connect your Wix store?
Once you have logged into your account, go to Manage > E-commerce, click on the store logo. This will put you in touch with our support team to help you connect your account.

How to connect your Magento store?
In order to connect to your Magento store from Machool app, firstly you need to create a Machool integration in your Magento Store admin page. Please follow the instructions below:

  1. Go to your Magento store and log in as store admin.
  2. Go to “System”, select “Integrations” under “Extensions”.Magento dashboard setting - English
  3. Click the “Add New Integration” button.Magento setting integration - English
  4. Under “General”, enter a name for this integration, for example “Machool app” (the name is only for your reference). Under “Current User Identity Verification”, enter your store admin password again.Magento setting new integration - English
  5. Click the “Save” button.
  6. You will be redirected to the Integrations page, where you can find the Integration you just created on the list. Click “Activate” link, and click the “Allow” button.Magento setting new integration API - English
  7. You will see the “Integration Tokens for Extension”, copy the “Access Token”, and click the “Done” button.Magento dashboard tokens - English

Once you have the access token, login to your Machool app, and go to the E-Commerce page, click the Magento logo, paste your Access Token (together with your Magento storefront Url), and click “Connect” button.

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