Support – account
Account management
Once the account is set up, this is where you go to look things up: statements, the paperwork for a shipment you already sent, and what your shipping is costing you.
Billing
Monthly statements live under your account menu.
- Click your email address in the top right corner and select Billing.
- Open the Statements tab.
- Click the print icon on the statement you want.
Adding or changing a card? That is on the same screen. Account setup covers it, along with the five card limit.
Shipping documents
The label and receipt for any shipment stay available after you have sent it.
- Select Manage then Shipments.
- Find the shipment you want.
- Click the three dots under Actions.
From there you can review the shipping label and the receipt.
Analytics
One dashboard for your shipping trends, costs and service providers, so you can see where the money is going without exporting anything.
Machool’s Analytics Center goes through each chart in detail.
Did not find what you were looking for?
Browse the Support center, or contact us and a person will read your message.