{"id":7218,"date":"2017-11-02T06:57:01","date_gmt":"2017-11-02T13:57:01","guid":{"rendered":"https:\/\/www.machool.com\/contact-3\/"},"modified":"2026-09-08T12:53:14","modified_gmt":"2026-09-08T19:53:14","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.machool.com\/fr\/contact-us\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<!-- ============================================================\n     MACHOOL - CONTACT PAGE v1  (paste into a WordPress \"Custom HTML\" block)\n     Shares the Home\/Product\/Pricing\/About design system.\n     No images, no JS. Same quiet register as About.\n\n     >>> IMPORTANT: THE FORM <<<\n     The block below marked  [[ FORM SLOT ]]  is a STATIC VISUAL REPLICA of the\n     existing Formidable form. It does NOT submit anything. It exists so the\n     Netlify demo shows a complete page.\n\n     BEFORE GOING LIVE ON WORDPRESS:\n       1. Delete everything between the FORM SLOT START \/ END comments.\n       2. Put the Formidable shortcode there instead:   [formidable id=X]\n          (replace X with the real form id from Formidable > Forms)\n       3. In that form's settings, turn OFF Formidable's own styling\n          (\"Do not use Formidable styling\"). Otherwise its !important rules\n          will beat the CSS below. The .frm_* rules further down then take over.\n       4. If the shortcode renders as literal text instead of a form, wrap the\n          page in a Group block with the additional CSS class \"mch\" and use a\n          separate Shortcode block for the form.\n\n     .mch scoped  \/  animations prefixed mch-*  \/  FR  \/  no invented figures\n     2026-09-04: \/support-center\/ -> \/fr\/centre-dassistance\/ (real FR slug)\n     ============================================================ -->\n\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;500;600&amp;family=Plus+Jakarta+Sans:wght@500;600;700;800&amp;display=swap\" rel=\"stylesheet\">\n\n<style>\n\/* ---- THEME CONTAINER RESET (Stratus) ----------------------------------\n   The theme wraps page content in .content-editor and applies\n   padding:40px 15px and max-width:1170px. That adds a dead gap above the\n   hero and stops full bleed bands reaching the screen edges. Neutralised.\n\n   Intentionally NOT scoped to .mch, because it has to reach an ANCESTOR of\n   our wrapper. Safe: this <style> block only exists on pages where this file\n   is pasted, so no other page is affected. Verified on About, 2026-08-10.\n   ---------------------------------------------------------------------- *\/\n.inner-container > .content-editor,\n.content .inner-container > .content-editor{\n  width:100% !important;\n  max-width:none !important;\n  padding:0 !important;\n  margin:0 !important;\n}\n<\/style>\n<div class=\"mch mch-contact\">\n\n<svg width=\"0\" height=\"0\" style=\"position:absolute\" aria-hidden=\"true\">\n  <symbol id=\"mch-track\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M3 7h13v10H3zM16 10h3.5L22 13v4h-6M6.5 20a1.8 1.8 0 1 0 0-3.6 1.8 1.8 0 0 0 0 3.6M18 20a1.8 1.8 0 1 0 0-3.6 1.8 1.8 0 0 0 0 3.6\"><\/path><\/symbol>\n  <symbol id=\"mch-book\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M4 4.5A1.5 1.5 0 0 1 5.5 3H19v18H5.5A1.5 1.5 0 0 1 4 19.5zM8 8h7M8 12h7\"><\/path><\/symbol>\n<\/svg>\n\n<!-- ===================== HERO ===================== -->\n<section class=\"mch-chero\">\n  <div class=\"mch-chero-in\">\n    <span class=\"mch-eyebrow\"><span class=\"mch-dot\"><\/span>Nous joindre<\/span>\n    <h1>Nous sommes l\u00e0 pour <em>vous aider<\/em>.<\/h1>\n    <p>Certaines questions trouvent r\u00e9ponse plus vite qu'avec un formulaire. Si aucune de ces options ne convient, \u00e9crivez-nous ci-dessous&nbsp;: une personne vous lira.<\/p>\n  <\/div>\n<\/section>\n\n<!-- ===================== TRIAGE ROUTES ===================== -->\n<section class=\"mch-routes\">\n  <div class=\"mch-routes-in\">\n\n    <a class=\"mch-route\" href=\"https:\/\/track.machool.com\/lookup\" target=\"_blank\" rel=\"noopener\">\n      <div class=\"mch-ricon\"><svg><use href=\"#mch-track\"><\/use><\/svg><\/div>\n      <div>\n        <h3>Suivre un envoi<\/h3>\n        <p>Vous cherchez un colis d\u00e9j\u00e0 en route&nbsp;? Entrez le num\u00e9ro de suivi pour savoir o\u00f9 il se trouve.<\/p>\n        <span class=\"mch-rgo\">Ouvrir le suivi \u203a<\/span>\n      <\/div>\n    <\/a>\n\n    <a class=\"mch-route\" href=\"https:\/\/www.machool.com\/fr\/centre-dassistance\/\">\n      <div class=\"mch-ricon\"><svg><use href=\"#mch-book\"><\/use><\/svg><\/div>\n      <div>\n        <h3>Centre d'assistance<\/h3>\n        <p>Configuration, int\u00e9grations, \u00e9tiquettes, documents de douane, facturation. La r\u00e9ponse est souvent d\u00e9j\u00e0 r\u00e9dig\u00e9e.<\/p>\n        <span class=\"mch-rgo\">Parcourir les articles \u203a<\/span>\n      <\/div>\n    <\/a>\n\n  <\/div>\n<\/section>\n\n<!-- ===================== FORM + SIDE PANEL ===================== -->\n<section class=\"mch-cform\" id=\"contact-form\">\n  <div class=\"mch-cform-in\">\n\n    <div>\n      <div class=\"mch-fhead\">\n        <h2>Envoyez-nous un message<\/h2>\n        <p>Questions commerciales, partenariats, presse ou tout ce que les deux liens ci-dessus ne couvrent pas. Les champs marqu\u00e9s d'un ast\u00e9risque sont obligatoires, et indiquer un num\u00e9ro de suivi acc\u00e9l\u00e8re la r\u00e9ponse aux questions d'exp\u00e9dition.<\/p>\n      <\/div>\n\n      <!-- ============================================================\n           FORM SLOT  -  live Formidable form, id 3.\n           If this renders as the literal text \"[formidable id=3]\" instead of a\n           form, this block is not running shortcodes. Fix: put the shortcode in\n           a separate Shortcode widget\/block, keeping it INSIDE an element that\n           carries the class \"mch\", so the .frm_* rules below still reach it.\n\n           Formidable's own stylesheet uses !important in places. Turn its\n           styling OFF for form 3 (Form Settings > Styling), so the CSS in this\n           file takes over cleanly.\n           ============================================================ -->\n      <div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_3_container\" data-token=\"d71f130168e314c045803e96004f7ad7\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_contact3\" data-token=\"d71f130168e314c045803e96004f7ad7\">\n<div class=\"frm_form_fields \">\n<fieldset>\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"3\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_3\" id=\"frm_hide_fields_3\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact3\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_3\" name=\"frm_submit_entry_3\" value=\"4377eef66b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/7218\" \/><div id=\"frm_field_9_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half\">\r\n    <label for=\"field_xipbjr3\" class=\"frm_primary_label\">Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_xipbjr3\" name=\"item_meta[9]\" value=\"\"  placeholder=\"Name\" data-reqmsg=\"Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Name is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_10_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_half\">\r\n    <label for=\"field_jaehy83\" class=\"frm_primary_label\">Email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_jaehy83\" name=\"item_meta[10]\" value=\"\"  placeholder=\"Email\" data-reqmsg=\"Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Email is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_11_container\" class=\"frm_form_field form-field  frm_top_container frm_half\">\r\n    <label for=\"field_cqpguu3\" class=\"frm_primary_label\">Phone\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_cqpguu3\" name=\"item_meta[11]\" value=\"\"  placeholder=\"Phone\" data-invmsg=\"Phone is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_59_container\" class=\"frm_form_field form-field  frm_top_container frm_half\">\r\n    <label for=\"field_3r07u\" id=\"field_3r07u_label\" class=\"frm_primary_label\">Tracking number\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_3r07u\" name=\"item_meta[59]\" value=\"\"  placeholder=\"Tracking number\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_12_container\" class=\"frm_form_field form-field  frm_top_container frm_full\">\r\n    <label for=\"field_w7ueyk3\" class=\"frm_primary_label\">Subject\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_w7ueyk3\" name=\"item_meta[12]\" value=\"\"  placeholder=\"Subject\" data-invmsg=\"Subject is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_13_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\r\n    <label for=\"field_kggkvh3\" class=\"frm_primary_label\">Message\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[13]\" id=\"field_kggkvh3\" rows=\"5\"  placeholder=\"Message\" data-reqmsg=\"Message cannot be blank.\" aria-required=\"true\" data-invmsg=\"Message est non valide\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_48_container\" class=\"frm_form_field form-field  frm_none_container\">\r\n    <div  id=\"field_yor22_label\" class=\"frm_primary_label\">Captcha\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/div>\r\n    <div  id=\"field_yor22\" class=\"g-recaptcha\" data-sitekey=\"6LcdGaoUAAAAAGzXOqm5Nu67xpRdJyCWZqhPAMwY\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_60_container\" class=\"frm_form_field form-field \">\n\t<div class=\"frm_submit\">\r\n\r\n<input type=\"submit\" value=\"Send request\"  \/>\r\n<img decoding=\"async\" class=\"frm_ajax_loading lazyload\" data-src=\"https:\/\/www.machool.com\/wp-content\/plugins\/formidable\/images\/ajax_loader.gif\" alt=\"Sending\" style=\"--smush-placeholder-width: 16px; --smush-placeholder-aspect-ratio: 16\/11;visibility:hidden;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\r\n\r\n<\/div>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_61_container\">\n\t\t\t<label for=\"field_et6f5\" >\n\t\t\t\tSi vous \u00eates un humain, ne remplissez pas ce champ.\t\t\t<\/label>\n\t\t\t<input  id=\"field_et6f5\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[61]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"A9ruF6H\/mf2D46yIduLM9RddKr5R2803atK1AbGiaWQ=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n\n\n      <p class=\"mch-fnote\" style=\"margin-top:14px\">Nous utilisons vos coordonn\u00e9es uniquement pour vous r\u00e9pondre. Consultez la politique de confidentialit\u00e9.<\/p>\n    <\/div>\n\n    <aside class=\"mch-side\">\n      <div class=\"mch-side-blk\">\n        <span class=\"mch-lbl\">\u00c9crivez-nous directement<\/span>\n        <div class=\"mch-pair\">\n          <h4>Demandes g\u00e9n\u00e9rales<\/h4>\n          <a class=\"mch-mail\" href=\"mailto:contact@machool.com\">contact@machool.com<\/a>\n        <\/div>\n        <div class=\"mch-pair\">\n          <h4>Assistance<\/h4>\n          <a class=\"mch-mail\" href=\"mailto:support@machool.com\">support@machool.com<\/a>\n        <\/div>\n      <\/div>\n      <div class=\"mch-side-blk\">\n        <span class=\"mch-lbl\">Carri\u00e8res<\/span>\n        <p>Vous postulez \u00e0 un poste&nbsp;? Envoyez plut\u00f4t votre CV \u00e0 la bo\u00eete carri\u00e8res, ou consultez les postes ouverts.<\/p>\n        <a class=\"mch-mail\" href=\"mailto:careers@machool.com\">careers@machool.com<\/a>\n      <\/div>\n      <div class=\"mch-side-blk\">\n        <span class=\"mch-lbl\">D\u00e9j\u00e0 client<\/span>\n        <p>Se connecter \u00e0 votre compte est le moyen le plus rapide de consulter vos tarifs, \u00e9tiquettes et factures.<\/p>\n        <a class=\"mch-mail\" href=\"https:\/\/app.machool.com\/signin\" target=\"_blank\" rel=\"noopener\">Se connecter \u00e0 Machool<\/a>\n      <\/div>\n    <\/aside>\n\n  <\/div>\n<\/section>\n\n<!-- ===================== OFFICES ===================== -->\n<section class=\"mch-off\">\n  <div class=\"mch-off-in\">\n    <span class=\"mch-lbl\">Bureaux<\/span>\n    <h2>Machool Technologies Ltd.<\/h2>\n    <div class=\"mch-ogrid\">\n\n      <div class=\"mch-o\">\n        <h3>Vancouver<\/h3>\n        <span class=\"mch-oco\">Si\u00e8ge social<\/span>\n        <address>101 - 3321 Dunbar Street<br>Vancouver (C.-B.)<br>Canada V6S 2B9<\/address>\n      <\/div>\n\n      <div class=\"mch-o\">\n        <h3>Montr\u00e9al<\/h3>\n        <span class=\"mch-oco\">Canada<\/span>\n        <address>150 Notre Dame St. East<br>Montr\u00e9al (Qc)<br>Canada H2Y 3P6<\/address>\n      <\/div>\n\n      <div class=\"mch-o\">\n        <h3>New York<\/h3>\n        <span class=\"mch-oco\">\u00c9tats-Unis<\/span>\n        <address>12127 - 368 9th Ave<br>New York, NY<br>\u00c9tats-Unis 10001<\/address>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- ===================== SLIM FINAL ===================== -->\n<section class=\"mch-cfinal\">\n  <h2>Vous n'exp\u00e9diez pas encore avec nous&nbsp;?<\/h2>\n  <p>L'ouverture d'un compte est gratuite, et vous ne payez que lorsque vous exp\u00e9diez.<\/p>\n  <a class=\"mch-btn-primary\" href=\"https:\/\/app.machool.com\/signup\/account\" target=\"_blank\" rel=\"noopener\">Inscription gratuite<\/a>\n<\/section>\n\n<\/div>\n<!-- ============================ END MACHOOL CONTACT v1 ============================ -->\n","protected":false},"excerpt":{"rendered":"<p>Nous joindre Nous sommes l\u00e0 pour vous aider. Certaines questions trouvent r\u00e9ponse plus vite qu&rsquo;avec un formulaire. Si aucune de ces options ne convient, \u00e9crivez-nous ci-dessous&nbsp;: une personne vous lira. Suivre un envoi Vous cherchez un colis d\u00e9j\u00e0 en route&nbsp;? &hellip; <a href=\"https:\/\/www.machool.com\/fr\/contact-us\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":70,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7218","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/pages\/7218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/comments?post=7218"}],"version-history":[{"count":2,"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/pages\/7218\/revisions"}],"predecessor-version":[{"id":8680,"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/pages\/7218\/revisions\/8680"}],"wp:attachment":[{"href":"https:\/\/www.machool.com\/fr\/wp-json\/wp\/v2\/media?parent=7218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}